PICKUP & DROP-OFF SERVICE
Convenient. Fast. Hassle-Free.
WITHIN 15KM
| One-way | $30 |
|---|---|
| Return | $50 |
| Additional bikes | +$10 |
15–30KM
| One-way | $45 |
|---|---|
| Return | $70 |
| Additional bikes | +$10 |
OUTSIDE 30KM
| One-way | Quote |
|---|---|
| Return | Quote |
| Additional bikes | Quote |
- Booking required: pickup & drop-off is scheduled to suit availability.
- Payment: pickup fee is payable at the time of booking confirmation.
- Distance: measured from our Williamstown workshop.
Pickup & Drop-Off FAQs
When is the pickup fee paid?
The pickup fee is payable when we confirm your booking. This secures your collection time.
Where do you pick up from?
We collect from home or work within the distance bands shown above, measured from our Williamstown workshop.
How do I book a pickup time?
Use the contact form with your address, preferred day, and a pickup window. We’ll confirm your collection time.
Do I need to be home?
Ideally yes. If you have a safe place to leave the bike and clear instructions, mention it when booking and we’ll confirm what’s possible.
Can you pick up multiple bikes?
Yes — additional bikes on the same trip are +$10 per bike (each way) within the priced distance bands.
What if I’m outside 30km?
No problem — send your address via the contact form and we’ll confirm pricing before booking.
What should I do before pickup?
Please have the bike accessible at the agreed time. If there are keys, access codes, or special instructions, include them when booking.